Instant Messaging at Hommocks: The good, the bad, and the ugly

by Janet Weiss

(October 8, 2003) Whatever parents may think of instant messaging, it's important for them to be up to speed on this new form of communication because their children are likely to be using it. To get helpful hints on the topic, about 100 parents gathered at a Hommocks PTA program on October aim8 to hear guest speaker, Amanda Lenhart, from the Pew Internet and Family Life Project in Washington, D.C. Parents got additional insight from eight students in grades six through eight who participated in a panel facilitated by Dr. Michael Wald, a local psychologist.

The Hommocks students were key to helping the parents understand the scope of the “digital divide”—the technology with which their children are so comfortable, and about which they know very little.

IM Facts

Ms. Lenhart was the principal author of a major study published by the Project in 2001 entitled Teenage Life Online: The rise of the instant-message generation and the Internet’s impact on friendships and family relationships.

According to Ms. Lenhart, although the technology of instant messaging is only seven years old, 74% of teens use it. The average length of an IM conversation is 30 minutes, and 70% of the teens interviewed in the study used it several times a week. Close to 50% used it every time they logged on, and one out of five teens said it was the primary way that they communicated.

She emphasized a major “talent” of this generation of teens is their ability to multi-task by using IM, talking on the telephone, watching TV, and doing homework all at the same time. Many of the teens felt very efficient by using all available spare bits of time, essentially in a state of “continuous partial attention”.

The Good
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For the most part, IM is used for relationship reinforcement, chatting with nearby friends during short conversations. It can also be used for relationship ending: in the Pew study, among 12-14 year olds, 13% asked people out, and 17% broke up with people through IM conversations.

The students on the panel said they were likely to chat with friends they had just seen at school, or those who may not be in their classes. Having a brief IM conversation made more sense to them than using the telephone. Local teens and those in the study also used IM to chat with friends from camp or who may have moved, but this was less frequent.

It’s much easier to approach a potential date through IM, students found. On screen it was easier to camouflage shyness and eliminate awkward silences. Teens felt they could be more their “true selves” online, and avoid being judged by their clothes, socioeconomic status, or appearance.

The Bad and the Ugly
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Ms. Lenhart also discussed at length the drawbacks of IM. Navigating relationships without the benefit of social cues can be very difficult. It’s hard to gauge the impact of hurtful words or news, although the panel agreed that they have learned to “read” what people are feeling by how and what they are typing. She also found that 22% of teens shared passwords, which may lead to deception, pranks, and tricks. The Hommocks students said they were very careful of both their passwords and of tricks that other teens might use to “impersonate” someone else.

The distribution of gossip at lightning speed is also a major issue. Whereas in the past, it may have taken several hours of phone conversations to spread the news, with IM, information can be shared among hundreds of people within a few minutes.

Principal Dr. Seth Weitzman reported that at Hommocks and other middle schools, IM is the biggest, newest problem. The counselors have seen children who have been emotionally hurt, and many have brought in stacks of paper to demonstrate the things that their “friends” had said about them via IM.

So what's a parent to do?
  • Set time limits on your child’s use of IM.

  • Do not allow the public posting of personal information of any kind, since there might be a shred of data that would allow someone to trace your child.

  • Teach your children to protect their privacy. The internet is like a public “space”, and caution is important.

  • Stay involved. Create an environment of openness with your children.

  • If you find wrongdoing, use it as a teachable moment.

Janet Weiss is Hommocks PTA Vice-President for Programs.

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